The Bradenton Surgery Center Patient Rights

Patient Responsibilities: Click Here

Exercise these rights and the right to privacy, without regard to gender, cultural, economic, educational or religious background or the source of payment for his/her care.

You have a right to:

Considerate and respectful care.

Knowledge of the name of the physician who has primary responsibility for coordinating his/her care and the names and professional relationships of other physicians and non physicians who will see him/her.

Receive information from his/her physician about his/her illness, course of treatment and prospects for recovery in terms that he/she can understand.

Receive as much information about any proposed treatment or procedure as he/she may need, in order to give informed consent or to refuse this course of treatment.  Except in emergencies, this information shall include a description of the procedure or treatment, the medically significant risks involved in this treatment, alternate course of treatment or non-treatment and the risks involved in each, and to know the name of the person who will carry out the procedure or treatment. A patient has the right to refuse this information.

If it is medically inadvisable or impossible to give medical information described above to the patient, this information must be given to the patient’s guardian or a person designated as the patient’s representative.

Participate actively in decisions regarding his/her medical care.  To the extent permitted by law, this includes the right to refuse treatment. The responsible provider shall document any such refusal.

A patient who does not speak English has the right to be provided an interpreter when receiving medical services. In a bilingual situation, if the facility has personnel with bilingual skills that personnel will be utilized.

Full consideration of privacy concerning his/her medical care program.  Case discussion, consultation, examination and treatment are confidential and shall be conducted discreetly.  However, this does not preclude necessary and discreet discussion of a patient’s case or examination by appropriate medical personnel.

The patient has the right to be advised as to the reason for the presence of any individual.

Confidential treatment of all communications and records pertaining to his/her care and stay in the Bradenton Surgery Center.  His/her written permission shall be obtained before his/her medical records can be made available to anyone not directly concerned with his/her care.

Receive information regarding Advance Directives, as required by state or federal law and regulations

Prompt and reasonable responses to any reasonable request he/she may make for service.

Leave the Bradenton Surgery Center even against the advice of his/her physician.

Reasonable continuity of care and to know in advance the time and location of appointment, as well as the physician providing the care.

Be advised if the Bradenton Surgery Center or personal physician proposes to engage in or perform human experimentation affecting his/her care or treatment.  The patient has the right to refuse to participate in such research projects without compromising access to care.

Be informed by his/her physician, or a delegate of his/her physician, of the continuing health care requirements following his/her discharge from the Bradenton Surgery Center.

Receive information regarding fees and payment schedule.

Examine and receive an explanation of his/her bill regardless of source of payment.

Know which Bradenton Surgery Center rules and policies apply to his/her conduct while a patient.

Have all patient rights apply to the person who may have legal responsibility to make decisions regarding medical care on behalf of the patient.

Patients have the right to be informed of, upon request and in advance of treatment, all available information regarding financial options/resources for the patient’s health care, including Medicare eligibility and reimbursement policies. In addition, the patient has a right to receive an estimate of reasonable charges for medical services and treatment rendered at Bradenton Surgery Center. Such estimate shall not preclude the Center from exceeding the estimate or making additional charges based on changes in the patient’s condition or treatment needs. Center payment policies will be available upon request.

A patient has the right to express grievances regarding any violation of his or her rights, as stated in Florida law, through the grievance procedure of the health care provider or health care facility which served him or her and to the appropriate state licensing agency.

Any complaint or grievance received at Bradenton Surgery Center will be forwarded to the Administrator/Nurse Manager. The Administrator/Nurse Manager will respond to any complaint or grievance within thirty (30) days.

The Bradenton Surgery Patient Responsibilities

The care a patient receives depends partially on the patient him/herself.  Therefore, in addition to these rights, a patient has certain responsibilities as well.  These responsibilities shall be presented to the patient in the spirit of mutual trust and respect.

You have a responsibility to:

Provide complete and accurate information to the best of his/her ability about his/her health, any medications, including over-the-counter products and dietary supplements and allergies or sensitivities.

Follow the treatment plan prescribed by his/her provider.

Provide a responsible adult to transport him/her home from the facility and remain with him/her for 24 hours, if required by his/her provider.

Inform his/her provider about any living will, medical power of attorney, or other directive that could affect his/her care and provide a copy of such advance directives to the Center.

Accept personal financial responsibility for any charges not covered by his/her insurance

Be respectful of all the health care providers and staff, as well as other patients

The patient has the responsibility to provide accurate and complete information concerning his/her present complaints, past medical history, unexpected changes in health, hospitalizations, and other matters relating to his/her health.

The patient is responsible for making it known whether he/she clearly comprehends the course of his/her medical treatment and what is expected of him/her.

The patient is responsible for following the treatment plan established by his/her physician, including the instructions of nurses and other health professionals, as they carry out the physician's orders.

The patient is responsible for keeping appointments and for notifying the Bradenton Surgery Center or physician when he/she is unable to do so.

The patient is responsible for his/her actions should he/she refuse treatment or not follow his/her physician's orders.

The patient is responsible for assuring that the financial obligations of his/her care are fulfilled a promptly as possible.

The patient is responsible for following facility rules and regulations affecting patient care and conduct.

The patient is responsible for being considerate of the rights of other patients and facility personnel.

The patient is responsible for being respectful of his/her personal property and that of other persons in Bradenton Surgery Center.

Filing Suggestion, Concerns or Complaints

Bradenton Surgery Center encourages the communication of suggestions and concerns by patients/families. Any complaint or grievance will be forwarded to the Administrator or Nurse Manager and will be responded to within thirty (30) days.

The following mechanisms are available for patients/family members desiring to file a complaint or grievance with Bradenton Surgery Center concerning any aspect of their care or treatment. Please contact one of the following:

Patient Advocate Officer or Medical Director:  (941) 792-9685

Bradenton Surgery Center
2902 59th Street West, Suites F&G, Bradenton, FL 34209

Also, if you have a complaint against a hospital or ambulatory surgical center, call the Consumer Assistance Unit health facility complaint hot line at 1-888-419-3456 (Press 1), Or Write To The Address Listed Below: Agency for Health Care Administration / Consumer Assistance Unit / 2727 Mahan Drive / Bldg 1 / Tallahassee, Fl 3230

Note: By using this informative website you have NOT initiated nor established a patient/doctor relationship. That only occurs upon making an appointment. The information on this website is provided and is intended for your convenience. Neither medical advice nor diagnosis is implied by the use of this website. To view all website terms of use: Click Here